|
Service Engineer Ngày đăng: 2019-04-12 |
|
|---|---|
| Qui mô công ty: | 50 |
| Mức lương: | 500 ~ 700 USD |
| Lĩnh vực: | Dịch Vụ |
| Chuyên ngành: | Khác |
| Nơi làm việc: | Hà Nội |
| Loại nhân viên: | Nhân viên |
| Ngôn ngữ trình bày: | Tiếng Anh |
| Mô tả công việc: | - Follow up, support and maintain the strong relationship with the existing customers. - Provide technical support to customers on the installation, operation, troubleshooting, part identification, and repair of Semiconductor Production Equipment. - Carry the curriculum and training syllabuses and conduct operation, programming, application and maintenance training classes and seminars, both in-house and at customer sites - Perform the product training, gather the competition information. - Periodical visit and meeting with customer to update, follow up the pending issue, spare-part inquiries. - Provide the after sales support to service team, develop strong coordination and collaboration within internal team. - Conduct warranty evaluations and failure analysis, directing effective and accurate information to engineering and other relevant departments, of all problem trends. - Submit daily report (if any support customers), weekly report update figure & activities. - Willing to travel, visit customer locations on short notice, often outside normal business hours and for extended periods of time. - Be on call 24/7, except for vacations or pre-approved period, to support customers in any case even after hour technical support to customers which allow timely contact and response. |
| Yêu cầu công việc: | - Self-movative. - Diploma or Degree educational qualifications in Electronics, Robotics or Mechanical Engineer. - Previous experience in semiconductor equipment such as: Dicing saw, Wire-bonding, SMT, SMD lines is a plus. - - Skills required: process minded, good presentation, communication and negotiation skills. - Fluent written and spoken Vietnamese and English is mandatory (Korean/ Japanese speaking is advantage.) Application at: ngoc.nguyen@persolvietnam.com (Ms. Ngoc) or contact at: 097 689 0105 for further information. |
